FAQ

Can I bring my own gear?

You’re welcome to bring your own gear – note that we do not take responsibility for any damage or loss to your equipment – it’s all at your own risk.

A passenger who has booked a companion fare cannot BYO rod.

Do you have gift vouchers?

We do have gift vouchers. These are valid for 12 months from date of purchase. They are transferable but cannot be redeemed for cash.

I don’t have a fishing licence. Do I need to buy one?

There is no need to purchase a fishing licence. This is all included in the price.

What do I need to bring?

Warm clothing including a wind/waterproof jacket, closed in rubber soled shoes, sunglasses, camera, food/drinks (a bbq is available for use), sea sickness tablets (if required), an esky/other cool bag or container for your catch, and most importantly a good attitude! NO BANANAS! Sunscreen, tea and coffee is available onboard.

What time do your trips run and from where?

Pick up and drop off is from Balmain (Yeend St) wharf at 6.30am and generally returning around 1.30pm.
We also pick up from the Man ‘O War steps (northern side of the Opera House, facing Fort Dennison)

Timings and pick up locations can be tailored for private groups.

What’s your cancellation policy?

Your booking is non-refundable, however we’re happy to transfer it to a different date if your circumstances change. Please note that transfers will not be accepted within 14 days of the fishing trip. Should the fishing trip need to be cancelled or postponed due to weather, rough seas or other circumstances beyond our control, you (or your group contact person if you’re not the organiser) will be notified by SMS and/or email. We will endeavour to transfer your booking to a mutually agreed alternative date (subject to availability). ‘No shows’ cannot be transferred or refunded.

What’s a Spectator Fare?

A spectator fare can be purchased with every full paying ticket. A spectator can share the rod of the full paying individual, but will not be provided with their own rod. A limited number of spectator fares are available each trip – contact us for more information and details on how to book.

How do I pay?

The quickest and easiest way to book a trip or purchase a voucher is to do so online. Our online booking system is available 24/7 and accepts Visa and Mastercard (incl debit cards).

If you’d prefer to pay by EFT, flick us and email and we’ll respond advising you of our bank details.
Note that ‘manual bookings’ (bookings either made over the phone or where payment is made by EFT) are not eligible for any discount nor qualify for the ‘deal of the week’.